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Kenya Trade Network Agency (KenTrade) is a state Agency under the National Treasury that is mandated to facilitate cross border trade and establish, manage and implement the National Electronic Single Window System (Trade Facilitation Platform).

Our Vision

A Global Leader in Trade Facilitation.

Mission Statement

To facilitate trade by simplifying, harmonizing, and automating business processes through effective and efficient management of the National Electronic Single Window System and provision of related services for Kenya’s global competitiveness.

Core Values

In an endeavour to realize its vision and mission, the Agency upholds the following core values:

Customer centric

The Agency commits to provide the highest standards in service delivery and customer experience to all its stakeholders.

Integrity

The Agency commits to act in an honest, transparent, and responsible manner in discharging its mandate whilst maintaining the highest degree of accountability.

Excellence

The Agency commits to ensure that all its operations are undertaken in a manner that facilitates efficiency and effectiveness in service delivery.

Innovation

The Agency will be a learning organization that embraces change and continuously integrates creativity and innovation in its business systems, processes, and services..

One KenTrade

The Agency commits to ensure that the staff and the Board of KenTrade work as a team and nurture a performance driven culture.

Tagline

Trade made simple

PUBLIC NOTICE

Public Notice_Public Participation_Draft NESWS_Fee Reduction_Exemption Regulations_2025

1. Why is KenTrade charging?

KenTrade rolled out the National Electronic Single Window System (NESWS) in 2013. NESWS has been providing services at no cost and therefore the reliance on the Exchequer for support in maintaining the system. To ensure sustainability and continuous improvement, it has become necessary for KenTrade to levy a nominal charge for services rendered to ensure sustainability of the system and efficient service delivery.

2. What is an Electronic Single Window System?

KenTrade rolled out the National Electronic Single Window System (NESWS) in 2013. NESWS has been providing services at no cost and therefore the reliance on the Exchequer for support in maintaining the system. To ensure sustainability and continuous improvement, it has become necessary for KenTrade to levy a nominal charge for services rendered to ensure sustainability of the system and efficient service delivery.

Building Momentum for the Next Phase 🚀KenTrade – Trade Made Simple 15KenTrade – Trade Made Simple 15Following the successful engagements in the Western region, KenTrade is preparing to host the next round of Public Participation Forums on the Draft National Electronic Single Window System (Fee Reduction & Exemption) Regulations, 2025.KenTrade – Trade Made Simple 15KenTrade – Trade Made Simple 15This October and November, we will be in Nairobi, Central, Eastern & North Eastern regions – including Marsabit – to engage stakeholders, traders, and the public in shaping policies that make trade more efficient, transparent, and affordable.KenTrade – Trade Made Simple 15KenTrade – Trade Made Simple 15Stay tuned for specific dates and venues. Your voice matters in driving Kenya’s trade facilitation agenda!KenTrade – Trade Made Simple 15KenTrade – Trade Made Simple 15 #TradeFacilitation #PublicParticipation #SingleWindowSystem ... See MoreSee Less
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Access our trade facilitation services instantly from your mobile device.KenTrade – Trade Made Simple 15Contact us today and elevate your trading experience.KenTrade – Trade Made Simple 15bit.ly/3reaBKZKenTrade – Trade Made Simple 15For more information, e-mail via: contactcentre@kentrade.go.ke or call +254 709 950 000/+254 204 965 000 ... See MoreSee Less
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InfoTrade Portal Banner explaining functions, Milestones
KenTrade`s complain handling process.

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