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Kenya Trade Network Agency (KenTrade) is a state Agency under the National Treasury that is mandated to facilitate cross border trade and establish, manage and implement the National Electronic Single Window System (Trade Facilitation Platform).

Our Vision

A Global Leader in Trade Facilitation.

Mission Statement

To facilitate trade by simplifying, harmonizing, and automating business processes through effective and efficient management of the National Electronic Single Window System and provision of related services for Kenya’s global competitiveness.

Core Values

In an endeavour to realize its vision and mission, the Agency upholds the following core values:

Customer centric

The Agency commits to provide the highest standards in service delivery and customer experience to all its stakeholders.

Integrity

The Agency commits to act in an honest, transparent, and responsible manner in discharging its mandate whilst maintaining the highest degree of accountability.

Excellence

The Agency commits to ensure that all its operations are undertaken in a manner that facilitates efficiency and effectiveness in service delivery.

Innovation

The Agency will be a learning organization that embraces change and continuously integrates creativity and innovation in its business systems, processes, and services..

One KenTrade

The Agency commits to ensure that the staff and the Board of KenTrade work as a team and nurture a performance driven culture.

Tagline

Trade made simple

PUBLIC NOTICE

Public Notice_Regulations_User Fees

1. Why is KenTrade charging?

KenTrade rolled out the National Electronic Single Window System (NESWS) in 2013. NESWS has been providing services at no cost and therefore the reliance on the Exchequer for support in maintaining the system. To ensure sustainability and continuous improvement, it has become necessary for KenTrade to levy a nominal charge for services rendered to ensure sustainability of the system and efficient service delivery.

2. What is an Electronic Single Window System?

KenTrade rolled out the National Electronic Single Window System (NESWS) in 2013. NESWS has been providing services at no cost and therefore the reliance on the Exchequer for support in maintaining the system. To ensure sustainability and continuous improvement, it has become necessary for KenTrade to levy a nominal charge for services rendered to ensure sustainability of the system and efficient service delivery.

Explore procurement opportunities designed for Women, Youth, and Persons with Disabilities on our website. Visit www.kentrade.go.ke/tenders to stay informed. For more information e-mail: contactcentre@kentrade.go.ke or call +254 709 950 000 /+254 204 965 000 ... See MoreSee Less
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The Trade Facilitation Platform allows all exporters or importers to trade seamlessly and efficiently.Interested? register as a user TODAY to enjoy these services with just a click: tfp.kenyatradenet.go.ke/TFBSEW/cusLogin/login.clFor more information e-mail: contactcentre@kentrade.go.ke ... See MoreSee Less
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Banner on functions and milestones of the InfoTrade Portal.
KenTrade`s complain handling process.

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